Receiving Messages from the Barracuda Spam Firewall
The Barracuda Spam Firewall sends you the following two types of messages:
- Greeting Message
- Spam Quarantine Summary Report
Greeting Message
The first time the Barracuda Spam Firewall quarantines an email intended for you, the system sends you a greeting message with a subject line of User Quarantine Account Information. The greeting message contains the following information:
Welcome to the Barracuda Spam Firewall. This message contains the information you will need to access your Spam Quarantine and Preferences. Your account has been set to the following username and password: Username: <your email address> Password: <your default password> Access your Spam Quarantine directly using the following link: http://<barracuda system address or name>:8000
The Barracuda Spam Firewall automatically provides your login information (username and password) and the link to access the quarantine interface. You should save this email because future messages from the system do not contain your login information.
Quarantine Summary Report
At the end of every quarantine summary report is a link to the quarantine interface where you can set additional preferences and classify messages as spam and not spam.
Logging into the Quarantine Interface
To log into your quarantine interface:
- Click the link provided at the bottom of the Quarantine Summary Report or go to barracuda.aussiehq.net.au
- Enter your username and password, and click Login.
Your login information resides in the greeting message sent to you from the Barracuda Spam.
Managing your Quarantine Inbox
After logging into the quarantine interface, select the QUARANTINE INBOX tab to view a list of your quarantined messages. When you first start using the quarantine interface, you should view this list on a daily basis and classify as many messages as you can.
The Barracuda Spam Firewall has a learning engine that learns how to deal with future messages based on the ones you classify as spam and not spam. The learning engine becomes more effective over time as you teach the system how to classify messages and as you set up rules based on your whitelist and blacklist. Clicking on an email displays the message.
The following table describes the actions you can perform from this page.
| Deliver | Delivers the selected message to your standard email inbox. Note: If you want to classify a message or add it to your whitelist, make sure to do so before delivering the message to your inbox. Once the Barracuda Spam Firewall delivers a message, it is removed from your quarantine list. |
|---|---|
| Whitelist | Adds the selected message to your whitelist so all future emails from this sender are not quarantined unless the message contains a virus or banned attachment type. The Barracuda Spam Firewall adds the sending email address exactly as it appears in the message to your personal whitelist. Note that some commercial mailings may come from one of several servers such as mail3.abcbank.com, and a subsequent message may come from mail2.abcbank.com. See the section on managing your whitelists and blacklists for tips on specifying whitelists with greater effectiveness. |
| Delete | Deletes the selected message from your quarantine list. The main reason to delete messages is to help you keep track of which quarantine messages you have reviewed. You cannot recover messages you have deleted. |
| Classify as Not Spam | Classifies the selected message as not spam. Note: Some bulk commercial email may be considered useful by some users and spam by others. Instead of classifying bulk commercial email, it may be more effective to add it to your whitelist (if you wish to receive such messages) or blacklist (if you prefer not to receive them). |
| Classify as Spam | Classifies the selected message as spam. |
Downloading the Client Plug-in
To download the client plug-in that is needed to classify messages from Microsoft Outlook or Lotus Notes, go to the log-in page of the administration interface and click the link below the login information, as shown in the following example:
Using the Microsoft Outlook and Lotus Notes Plug-in
After downloading and installing the plug-in, you can begin classifying messages using these buttons in your Microsoft Outlook or Lotus Notes client: . The first (green) button marks messages as not spam and the second (red) button marks messages as spam.
The Microsoft Outlook and Lotus Notes Plug-in is configured to automatically:
- Whitelist email addresses associated with sent messages and new contacts
- Move spam-declared messages to the Deleted Items folder in your mail client
- Whitelist the 'From:' email address within 'Not-Spam'-declared messages.
You can change the default behavior of the Outlook plug-in by going to the Tools menu in your Outlook client and selecting Options | Spam Firewall tab.
